A lot of online skincare shopping in Nepal is quietly built around Kathmandu Valley. Product photos shot for a Valley audience, delivery language written assuming a Valley address, and COD availability that turns out to be Valley-only once you actually try to check out from Pokhara or Biratnagar. That's not how it works here.
What's actually different outside the Valley
Delivery to Pokhara, Biratnagar, Chitwan and beyond takes longer than a Valley order, simply because the route is longer, not because you're a lower priority. We deliver across all 77 districts, and the exact estimated window for your specific address shows up at checkout before you pay, since it genuinely varies by route rather than being one flat number for the whole country.
Cash on delivery outside the Valley
COD is available outside Kathmandu Valley too, not restricted to it. If you'd rather pay on arrival than through eSewa, Khalti, or ConnectIPS, that option stays open regardless of which city you're ordering from.
What to do if your area isn't a major city
If you're ordering from somewhere smaller than the main cities, the checkout process will still tell you what's available for your specific address rather than assuming based on province. Nepal's delivery infrastructure outside major hubs is genuinely uneven between courier partners, so getting the real answer for your exact location beats guessing from a general policy page.
Authenticity checks and batch verification work identically no matter where the order ships. A Pokhara order isn't treated as lower-priority or lower-scrutiny than a Kathmandu one at any point in that process.
Is cash on delivery available in Pokhara and Biratnagar?
Yes. COD isn't restricted to Kathmandu Valley and is available across serviced areas nationwide.
How much longer does delivery take outside Kathmandu Valley?
It varies by route and courier partner. The exact estimate for your address shows at checkout before payment, since a flat national number wouldn't be accurate for every region.